Privacy Policy

Privacy Policy

Introduction
Orooba Fabrics recognizes the commercial sensitivity of partner information and maintains commitment to responsible processing, secure storage, and lawful data handling. This policy describes data categories collected, usage purposes, third-party sharing practices, and partner information rights.

Categories of data collected
We gather business-essential information for transactional and operational purposes: company name, registered address, GST or tax identifiers, authorized contact persons, email and phone details, shipping and billing addresses, order histories, product specifications, and contractual documentation. We minimize capturing unnecessary personal information; however, where individuals serve as authorized signatories, their contact details are retained facilitating communication and legal compliance.

Purposes of data use
Collected data serves strictly business operations: processing quotations, generating invoices, coordinating shipments, arranging logistics, tracking consignments, and providing customer support. We may utilize aggregated non-identifying data improving procurement processes, forecasting demand, and enhancing catalogue development.

Data sharing and third-party processors
We share partner data exclusively with third parties essential for order fulfillment: logistics carriers, payment gateways, statutory auditors, and compliance bodies where legally mandated. All third-party vendors maintain contractual confidentiality obligations, using data solely for contracted purposes. We neither sell nor lease partner data for marketing or resale activities.

Data security measures
We apply industry-standard protections: role-based access controls for sensitive records, encrypted storage for confidential documents, and procedural safeguards for data handling and backup systems. Staff access to partner records is limited to individuals whose responsibilities require it, with comprehensive audit trails maintained for significant data access or modifications.

Partner rights and requests
Partners may request access to retained information, corrections for inaccuracies, or restricted communication preferences. Deletion requests are handled per legal retention requirements and operational necessity (such as tax documentation retention). Partners should contact our data protection contact provided in quotations and legal documentation to exercise these rights.

Policy updates and contact
We update this privacy policy maintaining alignment with regulatory and business requirements. Material changes are communicated to registered trade partners through formal communication channels.

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